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Careers

Consumer Relations Rep – Part-time (30 hrs) 

 

Founded in 1992, K’NEX, a wholly owned subsidiary of Smart Brands International Co., LLC, did not set out to become an educational toy company, all we wanted to do was show kids that the only limit to building was the size of their imagination! 25 years later, K’NEX prides itself on connecting Science, Technology, Engineering, Arts, and Math with imagination.  STEAMagination™ can be found in every K’NEX set and with it building dreams become a fun-powered, 3-D reality! Winner of over 390 awards and recognitions, the K’NEX product line has building toys specially designed for every age group and skill level. The K’NEX family of brands includes IMAGINE Building Sets, Thrill Rides, K’NEX Education®, Kid K’NEX®, K-FORCE Build and Blast®, Mighty Makers®, Mario Kart™, Super Mario™, Plants vs. Zombies™, LINCOLN LOGS® and TINKERTOY® both under license from Hasbro, and more! From the living room to the board room, we are proud to help build the leaders of tomorrow! Join us at www.knex.com. 

 

What better job can there be than talking to parents, grandparents and kids who call to find out more about our great toys?  We seek candidates who will be friendly, helpful and patient.  Our ideal candidate will also be competent at learning our product lines, including building some of them, to offer help or troubleshooting. 

 

Duties include 

  • Responding to calls and e-mails, diagnosing issues, assisting with model building help.  
  • Processing consumer orders
  • Data entry and running reports using a database
  • Updating internal contacts on important issues

 

Education, experience and desired skills include:

  • Previous experience interfacing with customers by phone or in person
  • Previous experience and demonstrated accuracy with data entry and working with database screens and searches.
  • Strong written and verbal communication skills
  • Problem and conflict resolution skills
  • Computer experience including MS Excel, Word, Outlook
  • Some college, 2 year degree preferred 
  • We’re looking for a reliable person whose schedule fits a 9:00-3:00/3:30 M-F workweek, or a similar reasonable schedule

 

K'NEX maintains an environment of open communication, creative expression and innovation.  We seek employees capable of contributing quality, value and commitment to our workforce as well as our brands. If you qualify based on our requirements and are seeking part-time employment (in-house, M-F days), please e-mail your résumé and wage requirements to employment@knex.com; or fax to 215-996-4223.  Local candidates only please.  No recruiters.  Visit our websites to learn more about our company: www.knex.com and www.knexeducation.com.  EOE